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Get in Touch

Whether you have a question about our beauty range, your recent order, or simply want to share your thoughts, our UK-based support team is here for you. We aim to respond within 24 hours.

Personal Informations

Experience the essence of luxury beauty. Our concierge team is here to assist you.

Found in your confirmation email.

Frequently Asked Questions

How long does shipping to the UK take?

Standard delivery to the UK typically takes 3–5 business days. You will receive a tracking link as soon as your order leaves our warehouse.

Are your beauty products authentic?

Yes, 100%. We source our international beauty range directly from authorized distributors or the brands themselves to ensure every item is authentic and fresh.

Can I return an item if I change my mind?

For hygiene reasons, beauty products can only be returned if they are unopened and in their original packaging within 14 days of receipt.

Do I need to pay customs duties for UK delivery?

No, all prices listed on our site for UK customers include applicable import duties and VAT. There are no hidden charges at delivery.

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